Frequently Asked Questions
Everything you need to know about our premium orthotic solutions.
How do I determine the correct size for my orthotics?
Redi-Thotics are sized according to standard US shoe sizes. We recommend selecting the size that matches your current footwear; if you are between sizes, we suggest sizing up and trimming the toe area for a perfect fit.
How long does shipping take for my order?
Standard orders are processed within 1-2 business days. Shipping usually takes 3-5 business days within the continental United States, depending on your location and selected shipping method.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.
Can I move my Redi-Thotics between different pairs of shoes?
Yes, our orthotics are designed to be easily transferable between most types of footwear, including athletic shoes, casual shoes, and work boots, provided they have a similar volume.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How long do Redi-Thotics typically last?
With average daily use, a pair of Redi-Thotics typically provides optimal support for 6 to 12 months. This duration may vary based on your activity level and body weight.